To report a lost or stolen Debit Mastercard:

     During Business Hours:  Call 808-547-4521 

     Outside of Business Hours: 

           Call Card Services @ 1-800-528-2273  (International Cardholders call 812-647-9794)

To activate the Debit Mastercard and initially set the PIN (from your home/primary phone #):

           Call 1-877-723-5999, 24 hours a day, 7 days a week  (International Cardholders call the Credit Union.)

To change your Debit Mastercard PIN once set-up from any touch tone phone:

           Call 1-877-267-6941, 24 hours a day, 7 days a week  (International Cardholders call 513-534-2075)

To report a lost or stolen VISA Credit Card:

     Call Cardholder Services @ 1-800-449-7728

Contact The Queen's FCU

Phone:   808-547-4521

Loan Fax # 808-275-3319 - goes direct to the Loan Department

Member Services Fax # 808-275-3315 - goes direct to the Member Services Department

Main Office  EXCEPT FOR WEDNESDAYS, WE ARE KEEPING OPEN UNTIL 4:30 PM.
715 South King Street, Suite 110, Honolulu, HI 96813
   (located on the corner of King St. and Cooke St.)

Hours: 8:00 to 4:30 p.m. Monday and Tuesday
             8:00 to 3:15 p.m. Wednesday
             9:00 to 4:30 p.m. Thursday
             7:15 to 4:30 p.m. Friday

Harkness Branch Office  EXCEPT FOR WEDNESDAYS, WE ARE KEEPING OPEN UNTIL 4:30 PM.
1301 Punchbowl Street, Harkness Bldg., Room 139, Honolulu, HI 96813
   (located on the grounds of The Queen's Medical Center)

The Queen's Tellerphone (24 hour Telephone Service): 808-946-4439

Looking for a job?  We periodically have Member Service Representative positions open.  email your resume to jobs@queensfcu.org.

 updated October 30, 2012