Main Office
808-547-4521
Please e-mail us at
(Include your name and a phone number. Do not send any personal information such as your address, social security number, birth date and account number)
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Alerts
What plastic card do I use now? Or when best to use your Debit Card or Credit Card. These are just recommendations. You can also get payment processor alerts here. You still have the final choice to decide on which plastic card to use.
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The Queens Visa Credit Cards
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Type of transaction
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The Queens MasterCard Check (Debit) Card
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ATM access (where the ATM does not look off)
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X
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Cash Back Request on store terminal with PIN
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X
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Grocery stores (Foodland, Safeway, Times)
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X
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Drug Stores (Longs, Walgreens)
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X
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Dept. Stores daily use or small household items @ KMart, Macys, Sears, Target, Walmart
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X
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Fast Food (Burger King, Jack in the Box, Mc Donalds)
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X
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Convenience stores (7-11, Circle K, Tesoro 2Go)
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X
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Generally, small purchases under $500
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X
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X
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Clothing stores (Macys, Neiman Marcus, Nordstrom, etc.)
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X
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X
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Dept. Stores for big appliance or other purchases ranges, refrigerator, washer/dryer @KMart, Macys, Sears, Target, Walmart
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X
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Where you are a new customer and have not used that company/store before
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X
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Online purchases
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X
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Traveling out of the country where foreign currency is involved
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X
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Where it is BUY NOW, DELIVER LATER
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X
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Recurring Payments
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X
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Gas stations
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X
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Restaurants
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X
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TRAVEL MERCHANTS: Hotel reservations, Car rentals, Air travel
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X
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Jewelry purchase
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X
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Purchases $500 and over or whatever $ amount below $500 you feel comfortable with
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X
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When you need to make a deposit or down payment to secure something you will finish purchasing in the future
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Fraud Alert:
We are aware of a number of text messages and emails that ask that you call a number in order to have their account reactivated. Some may request that you leave callback information or provide your financial information directly. All of these texts and e-mails are fraudulent. Please do not respond to these messages. Notify us directly instead.
Check out the www.ftc.gov website for more consumer information.
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